Reviews
State Farm® Agent Robby Latham
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Bethanie Deville
September 25, 2026
"Kyleigh was absolutely amazing and such a big help, absolutely great with communication and helped my family with savings! Overall a 10/10 experience, would highly recommend switching for cheaper but more effective insurance."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Tony Howard
September 24, 2026
"Lovely personality"
We responded:
"Tony, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Dustin Young
September 9, 2026
"Kyleigh was awesome to talk to. Very helpful. It means alot to have local agents that take time to talk to you like a human and not just another account number. I saved a bunch of money also. Can't complain about anything."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Shreveport to know you had such a great experience with us. "
Cynthia Ojeda
August 4, 2026
"Unwanted sales call and state farm is notoriously bad for bait and switching cost."
Romeo Orellana
July 8, 2026
"Brittany was very helpful with insurance quotes. This was the easiest and most stress free process ever. I felt very well taken care of and had no questions to ask because it was so informative that I had no need to. This experience really made the motto “Like a good neighbor StateFarm is there” true."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Robby Latham’s Team here in Shreveport . "
Caden Robison
May 19, 2026
"Super easy to work with and awesome service! I know I can call them anytime I need any assistance! I have my car and rent insurance through them, and they always help me get the most bang for my buck. 100% worth it."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Shreveport to know that you had such a wonderful experience with us here on State Farm Agent Robby Latham’s Team."
Justin K
April 24, 2026
"Great experience and the friendliest staff, answered any questions or concerns I had!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Patricia Tibbs
November 21, 2025
"They took $142.00 off my bank card pretend like they couldn’t get $35.92 off my bank draft and end up with drawing $61.00 one month and when I call and ask about it they claim the bank overdraft fee was $25.00 and it wouldn’t happen for the next month and it did this time they withdrew $81.00 dollar out this time on going problem I need all my money refund to me asap they have not refund my money"
We responded:
"Hi Patricia, I’m sorry for the frustration you experienced. We can’t discuss account details publicly, but we’ve noted your concerns. If you prefer, we can assist with transferring your policy to another State Farm agent who may be a better fit for you. Please let us know if you’d like to proceed with that."
Jerry Barber
October 10, 2025
"Outstanding customer service.I moved my service from across town to this location because the people ,have gone above and beyond for me.
Thank you"
We responded:
"Hey Jerry,
We look forward in continuing our relationship with you! "
Terry Courville
August 20, 2025
"Great people that are helpful"
We responded:
"Thanks Terry!"
Lindsay McCartney
July 11, 2025
"Enjoyed my experience with this SF Team. Carrie was incredibly sweet and helpful throughout the quoting experience. She was available to answer any questions I had and walked me through all options available by State Farm. Would recommend reaching out to her for any coverage needs. :-)"
We responded:
"Thanks for your review Mrs. Betty! We love helping all our customers in our Shreveport & Stonewall office! Thanks again for using us for your car and home insurance needs."
Diane Ward
July 11, 2025
"Robby Latham and staff are awesome! I have been a client for many years; I am a forever client!"
We responded:
"Thanks for your review Mrs. Diane! We love helping all our customers in our Shreveport office! Thanks again for using us for your car and home insurance needs."
chris ashley
July 11, 2025
"A+ customer service, knowledgable and friendly staff"
We responded:
"Thanks for your review Mr. Chris! We love helping all our customers in our Shreveport office! Thanks again for using us for your car and home insurance needs."
Jill Chambers
July 11, 2025
"Awesome!!!!"
We responded:
"Thanks for the 5 stars Jill!"
Saphal Pant
July 11, 2025
"Robert Ashley was extremely helpful over the phone. Clearly explained my insurance options and helped me choose the coverage with the most benefits. Great service and very knowledgeable!"
We responded:
"Thanks for your review Mr. Saphal! We love helping all our customers in our Shreveport office! We like making it easy if you can make it to our location, we can always meet with you over the phone or virtually using video chat. Thanks again for using us for your car and home insurance needs."
Michelle Orr
July 11, 2025
"Office is fantastic! Nancy is always helpful and makes everything so easy to understand."
We responded:
"Thanks for your review Mrs. Betty! We love helping all our customers in our Shreveport office! Thanks again for using us for your car and home insurance needs. We love Mrs. Nancy too!"
Betty Robinson
May 1, 2025
"Had several questions today,
Nancy is the BEST. She answered all my questions."
We responded:
"Thanks for your review Mrs. Betty! We love helping all our customers in our Shreveport office! Thanks again for using us for your car and home insurance needs."
Gary Kappelman
February 14, 2025
"Super helpful and transparent"
We responded:
"Thanks for your review Gary! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us for your car and home insurance needs."
Natalie Tripp
January 6, 2025
"Lori was so helpful with setting up my auto insurance!"
We responded:
"Thanks Natalie, you have so many insurance agents to choose from in Shreveport, but you chose Lori at Robby Latham State Farm. Thanks again!"
jimbo jimdandy
January 3, 2025
"Robby Latham team at State Farm welcome me and was very kind ,and gave me auto insurance I afford with open arms reach out and made me feel safe to drive ,so thank you all😉"
We responded:
"Thanks Jimbo for allowing us to take care of you! "
Luis Burgos
January 2, 2025
"A very good customer attention I really like to form part of this family"
We responded:
"Thanks for your review Luis! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us for your car and home insurance needs."
Dawn Tyson
December 4, 2024
"Not new to State Farm, but new to this agent. His office helped me with a canceled license plate & vehicle. Explained the process, credit, & what my new monthly amount would be. They were very helpful!"
We responded:
"Thanks for your review Dawn! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us for your car and home insurance needs."
Victoria Pardue
December 3, 2024
"The people at Robby Latham State Farm Insurance are so helpful and kind. They are also attentive and personable. Love working with them!"
We responded:
"Thanks for your review Victoria! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us for your car insurance needs."
Miranda Hipple
November 8, 2024
"The Robby Latham Team is the best local insurance agency in Shreveport! Such friendly staff that go above and beyond!"
We responded:
"Thanks for your review Miranda! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us for your car insurance needs. "
Hannah Bailiff
November 8, 2024
"Robby Latham State Farm is the BEST! Bubba, Robby, and the team helped us find the right insurance policy at the best price. Thank y'all so much for helping us with local insurance in Shreveport and Stonewall !"
We responded:
"Thanks for your review Hannah! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us as your full financial services agency for Car, Home Life & financial planning! "